1. What materials are your bedding sets made from?
Our bedding sets are made from premium materials including cotton, silk, tencel, and brushed fabrics.
2. What is included in a three-piece bedding set?
Each set typically includes one duvet cover and two pillowcases. Please refer to the product description for details.
3. Do you offer bed sheets separately?
Yes, we offer individual bed sheets that can be purchased separately or matched with our bedding sets.
4. How do I choose the right size?
We offer Twin, Full, Queen, and King sizes. You can find a size chart on each product page to help you choose.
5. Are your products suitable for hotels or vacation rentals?
Yes, our products are designed for both residential and hospitality use, including hotels and homestays.
6. Can I wash the bedding in a washing machine?
Yes, most of our products are machine washable. We recommend checking the care label for specific instructions.
7. Do you offer custom sizes or monogramming?
Currently, we do not offer customization. However, we may offer this service in the future.
8. How can I track my order?
Once your order is shipped, you will receive an email with tracking information.
9. What is your return policy?
We accept returns within 30 days of delivery, provided the items are unused and in original condition.
10. How long does shipping take?
Orders typically ship within 2–3 business days. Delivery time varies by location but usually takes 5–7 business days.
11. Do you ship internationally?
At this time, we only ship within the United States.
12. What should I do if I receive a defective item?
Please contact us within 7 days of receiving your order, and we will resolve the issue promptly.
13. How do I care for silk or tencel products?
Silk and tencel require gentle handling. Use cold water, mild detergent, and air dry when possible.
14. Are your fabrics certified or eco-friendly?
We strive to use high-quality, sustainable materials. Specific product certifications will be listed on the product page.
15. How can I contact customer service?
You can reach us at [email protected] or call us at 346-861-2921 during business hours.